TCATEAMSTORE.COM RETURN POLICY (Non-Custom Product)
We will gladly accept returns on all purchases made on our website which are in original, salable condition within 30 days of purchase date; unworn with tags attached and with the original box in new condition.
Please email email@example.com with your order information to get started.
We provide a flat rate shipping label for your return or exchange. If returning items from multiple orders, they must be shipped with their corresponding shipping label to expedite your returns process. Our returns processing is tied directly to the bar code on each shipping label. Therefore, returning items under a single label will cause significant processing delays. When we receive your returned item(s) we will process your exchange or refund. Please allow one billing cycle for credit card refunds to appear on your statement. Returns are generally processed within 5-7 business days of receipt
WHEN WILL I GET CREDIT FOR MY RETURN?
Received returns are generally processed within 5 to 7 business days of receipt. Please allow one billing cycle for credit card refunds to appear on your statement.
EXCHANGE TIME + AVAILABILITY
Once we have received your return item we will ship the new item. Once your return item(s) are received it generally takes 5 to 7 business days to process the exchange order. If your requested exchange item is not available at time of processing, a refund will be issued to your original payment method.