Orders ship Monday-Friday.

Some items within your order may ship separately. You will never be charged more for shipping and handling than what appears at checkout.

We do provide shipping time estimations for all of our products. We will work to get your order to you as quickly as possible, but please note that our shipping lead times are all estimations and we cannot guarantee an order to arrive by a specific time. We encourage you to ship all items to a permanent address in order to ensure a successful delivery.

Website / TCA Team Website Purchases

Orders placed directly through the TCA Team website are generally fulfilled within 3–5 business days, provided the products are in stock and do not require extended customization or vendor production.

Certain customized, special-order, or vendor-produced products purchased online may be subject to longer lead times. When applicable, estimated lead times will be communicated based on the products purchased.

Organizational & Team Store Purchases

Orders placed through an organization's dedicated team store are subject to the specific fulfillment program established for that organization.

Fulfillment may vary based on the organization's store setup, ordering windows, bulk ordering methodology, products offered, customization requirements, vendor selection, and whether products are produced or decorated internally or through a vendor partner.

Shipping & Transit

Shipping and carrier transit begin after the applicable fulfillment process is complete.

Shipping transit time is separate from the fulfillment timelines outlined above and may vary depending on the shipping method, carrier, destination, and other delivery considerations.

The timelines provided in this policy represent estimated fulfillment times and not guaranteed delivery dates. Fulfillment may include order processing, product procurement, production, customization, decoration, receiving, sorting, packaging, and preparation for shipment.

All fulfillment and shipping timelines are estimates and may be affected by product availability, vendor production schedules, customization requirements, order volume, holidays, carrier delays, weather, supply-chain disruptions, or other circumstances outside of TCA Team's reasonable control.

Standard Shipping can take 3-5 business days to be delivered after tracking has been updated.

We do the best to ensure your delivery arrives on time, however delivery dates are not guaranteed and there may be a number of unforeseen reasons why your items will arrive after the estimated arrival date.

Because an organizational store or individual order may contain products with different production and fulfillment requirements, not every item within an order will necessarily follow the same timeline.

All orders are subject to the setup of the organization's store, bulk ordering methodology, fulfillment program, vendors utilized, and the specific products purchased within the order.

Please reference your organization store for more details. If you still have questions, reach out to the TCA Team for additional information regarding the anticipated fulfillment timeline for your organization's program or a specific order.

An email with tracking information will be sent to you once your order has shipped.

Multiple orders placed on the same day cannot be combined and will ship separately.

Unfortunately, we cannot split up an order and ship to multiple locations. If you wish to send items to different locations, please place a separate order for each shipping address.

We are unable to change or update a shipping address once an order has been placed. Please be sure to check your shipping details prior to submitting your order.

We are able to ship most of our products to U.S. Military APO/FPO addresses. When completing your Shipping Address during checkout, please make note of the following.

The City must be entered as either "APO" or "FPO".

The State must be selected as either "AA" "AE" or "AP".

The country must be United States.

You must enter your Zip code.

Always remember to enter your full name, grade, and PSC or unit number.

Please note: Orders shipped to an APO/FPO address take longer to be delivered. Please allow 2-4 weeks for your package to arrive.